Our client, a major European aircraft manufacturer, wanted to provide a turnkey fleet management and monitoring solution to their customers - companies who buy their helicopters. The application had to manage the processes end-to-end with as much automation as possible. An important touchpoint was also optimizing the way data is collected, processed and then presented to the different users of the application.

The situation before the start of the project required interaction between several isolated systems, which prevented the ability to have a centralized dashboard presenting an overview of the situation at a given moment. Also, one of the core systems in place for collecting helicopter data was presenting several security gaps. The as-is solution was not ready to manage the expected amount of potential helicopters in production and required an important amount of manual operations.